FAQ

What are the bath rates and is a reservation required?

Baths: $69.95 weekdays / $74.95 Fri–Sun. Evening rate: $59.95. Reservation required.

Spa: 10am–5pm (Sun–Thu) / 10am–9pm (Fri–Sat). Bistro follows same hours.

Minimum age is 16, except Family Sundays (7–15 yrs from 10am to 1pm).

Yes, included with treatment or lodging. Robe rental: $10.

Wi-Fi in L’Oasis and L’Évasion. No Wi-Fi in pods or mini-homes.

Check-in 4–5pm, check-out 12pm.

50% penalty for cancellations under 24h.

Free cancellation up to 7 days; after that, fees depending on booking channel.

No. Pets are strictly prohibited. $250 fee if rule is broken.

Yes, but only on the outdoor BBQ. No indoor cooking allowed.

Bring food, drinks, spices, soap, shampoo, and personal items.

16+ unless Family Sunday (7–15 yrs).

Yes, access without lodging is available.

Yes, several spa + lodging packages are available.

Yes, each unit has an outdoor firepit. Wood: $10 per bag.